There's one control on this page — the row of tabs across the top. They filter the list, and the number beside each one is a live count.
| Tab | What the list shows when you pick it |
|---|---|
| All | Every order in every state, newest first. The tab you land on. |
| Pending | Only started-but-never-paid orders. Worth a glance, not worth chasing one by one — the conversion funnel turns them into a recovery list with the basket contents attached. |
| Paid | Only orders with money in and nothing dispatched. This is the one to work down. When this tab reads zero you're straight. |
| Shipped | Only orders you've marked dispatched. Useful for "did I actually send that?". |
What the counts count
Each number is every order your shop has ever taken in that state — not the number on the page in front of you. So Paid (12) means twelve orders are waiting, even though you're only looking at 25 rows of a much longer list.
One thing that catches people out: the All count is bigger than the other three added up, and that's correct. Refunded, partially refunded and cancelled orders are counted in All but have no tab of their own, because they're history rather than a queue. To find one, use All, or open the customer's record.
Paging
25 orders to a page, with the pager at the bottom. Your tab comes with you — page 2 of Paid is still only paid orders.
What this page deliberately doesn't have
No search box, no date range, no sorting by column. That's not an oversight — each of those questions has a better home:
- "What did we take last month?" — Reports ▸ Sales, which does date ranges and totals properly.
- "What has this customer bought?" — open them in Customers; their record lists their orders and lets you search them by the item on the order.
- "Where's order #1042?" — it's newest first, so a recent order is near the top; an old one you can reach from the customer's record.