Everything sent through your storefront's contact form, unhandled first, with the outstanding count in the header so you can see at a glance whether anyone is waiting.
Working the inbox
| Column | What it is |
|---|---|
| From | Name and email as the customer typed them. Reply from your own email client — this is an inbox, not a mail app. |
| Subject / Message | What they wrote. |
| Status | New or Handled. |
Mark handled moves it out of the outstanding count once you've replied — it's a to-do marker, not something the customer sees. Delete removes it for good.